Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of T. Russell

T. Russell

May 13, 2026

5  out of  5
rating by T. Russell
"Everyone on Collette's team has been helpful, professional and able to provide answers and support each time I have reached out. I would absolutely recommend not only State Farm Insurance company, but this team specifically."
Profile photo of Peter Verbrick

Peter Verbrick

May 11, 2026

5  out of  5
rating by Peter Verbrick
"Always +++ - The ABSOLUTE BEST!!! - "P""
Profile photo of DiAnna Thomas

DiAnna Thomas

March 13, 2026

5  out of  5
rating by DiAnna Thomas
"Tim was so patient to answer every question I had, and was very well educated on the ins and outs of buying car insurance. I highly recommend him to everyone."
Profile photo of Emily Garvin

Emily Garvin

August 6, 2025

5  out of  5
rating by Emily Garvin
"Very helpful! Judy is definitely the person you want to talk to! Very knowledgeable and friendly. The State Farm to go to for sure!"
Profile photo of Pamela Simmons

Pamela Simmons

August 3, 2025

5  out of  5
rating by Pamela Simmons
"I'm very satisfied with the experience I experience with State Farm I've been with State Farm for over 30 years thank you"
Profile photo of Zoe Hough

Zoe Hough

June 20, 2025

5  out of  5
rating by Zoe Hough
"Chloe at Collette Ball Aiken location was very sweet and fast at helping me pay my monthly bill . I have been with statefarm for close to 6 years now and have never had a problem or complaint ."
Profile photo of Lashandra H.

Lashandra H.

June 20, 2025

5  out of  5
rating by Lashandra H.
"I had the most pleasant experience with the front office staff. It's always a pleasure going into the office. They greet you and ensure that everything is handled before you leave the office. If customer service is what you're looking for, this is your agency!"
Profile photo of Wallace D.

Wallace D.

June 4, 2025

5  out of  5
rating by Wallace D.
"I had the pleasure of working with Rob today to discuss my policy for my new car and he was polite, respectful, and very knowledgeable about how to get me a great price for a protection plan that works well for me! Happy to have chosen State Farm!"
Profile photo of Doug Temples

Doug Temples

February 5, 2025

5  out of  5
rating by Doug Temples
"Always took care of my insurance trucks and cars Judy explained your coverage like she wrote it."
Profile photo of Zoe Anne Jones

Zoe Anne Jones

September 12, 2024

5  out of  5
rating by Zoe Anne Jones
"They have always been helpful and polite !!!"
Profile photo of Sean Morals

Sean Morals

August 18, 2024

5  out of  5
rating by Sean Morals
"I had an excellent experience with Collette Ball State Farm in Aiken! From the moment I walked into their office on Whiskey Rd, I was greeted with warmth and professionalism. Collette and her team are incredibly knowledgeable and took the time to understand my needs. They offer a wide range of insurance products including auto, home, life, and even business insurance, making it a one-stop shop for all my insurance needs.

I was particularly impressed by their personalized service and the effort they put into ensuring I received the best possible coverage at a great rate. They explained everything in detail, which made the whole process seamless and stress-free. The local personal service combined with the reliability of the State Farm network gives me peace of mind knowing I am in good hands.

If you're looking for a trustworthy and dedicated insurance agent in Aiken, I highly recommend Collette Ball State Farm."
Profile photo of Ellen K.

Ellen K.

August 15, 2024

5  out of  5
rating by Ellen K.
"Highly recommend this office! They are all so courteous, professional and quick to reply if you ever have questions.
Great team!!!!!
Ellen & Shane K"
Profile photo of Joanne Stanford

Joanne Stanford

August 14, 2024

5  out of  5
rating by Joanne Stanford
"Collette Ball's State Farm Insurance has always been helpful and friendly..their services have covered my home and autos at reasonable prices for years..and they are active in supporting their community. Thank you Collette!"
Profile photo of Latisha Kinard

Latisha Kinard

August 7, 2024

5  out of  5
rating by Latisha Kinard
"Collette is so amazing! She goes above and beyond by providing excellent services!"
Profile photo of Joyce Hicks Paugh

Joyce Hicks Paugh

August 6, 2024

5  out of  5
rating by Joyce Hicks Paugh
"Collette is a great agent and her firm has always gone above and beyond to ensure my service is taken care of."
Profile photo of Karen Boone

Karen Boone

August 5, 2024

5  out of  5
rating by Karen Boone
"This State Farm office is very helpful. Thanks for the professionalism. Judy has been a tremendous help."
Profile photo of Danessa Elreya

Danessa Elreya

June 11, 2024

5  out of  5
rating by Danessa Elreya
"Very helpful! Amazing service! Made the process much easier, and less stressful! Would absolutely recommend!"
Profile photo of Brendon Czarnecki

Brendon Czarnecki

June 11, 2024

5  out of  5
rating by Brendon Czarnecki
"Very kind and helpful staff!"
Profile photo of Sparky King

Sparky King

March 1, 2024

1  out of  5
rating by Sparky King
"She is a terrible agent Ben, which State Farm for 20 years now? Going somewhere else, she does not help. No one's she's too worried about herself."
Profile photo of Sherry Brown

Sherry Brown

January 21, 2024

4  out of  5
rating by Sherry Brown
"Friendly."
Profile photo of Kelly Murray

Kelly Murray

October 27, 2023

1  out of  5
rating by Kelly Murray
"Seemed nice and helpful in the beginning. Terrible at follow through. Every time they said they would “get back to me” they didn’t (except when I asked for confirmation of policy cancellation).
I have been a State Farm customer more than 20 years, this agency did not help us transfer from state to state or try to keep us as State Farm customers at all. Big disappointment. I was very sad to leave State Farm."
Profile photo of Pauline Johnson

Pauline Johnson

December 29, 2022

5  out of  5
rating by Pauline Johnson
"Near New Ellenton SC and rates are reasonable. Friendly agents."
Profile photo of Q Paniagua

Q Paniagua

September 26, 2022

5  out of  5
rating by Q Paniagua
"Helped me out even when I was wrong and tried to help me with my home insurance :)"
Profile photo of David Brandner

David Brandner

July 22, 2022

4  out of  5
rating by David Brandner
"Good"
Profile photo of senetra bridgett

senetra bridgett

July 11, 2022

5  out of  5
rating by senetra bridgett
"What a great insurance company! Specifically Kim and Judy's customer service is top notch. It feels good to have an insurance company that really cares! Thank you so much!!"